Nadra Jobs 2025 Online Apply
NADRA Jobs 2025 a subsidiary of the National Database and Registration Authority, is inviting applications from dynamic and qualified professionals for its Call Center Agent vacancies. The organization is known for providing advanced IT-enabled services across Pakistan and is seeking skilled individuals who can deliver professional customer support and service. This opportunity is suitable for graduates with strong communication abilities, problem-solving skills, and enthusiasm to work in a challenging environment. Selected candidates will be based in Islamabad and hired initially on a contract basis with the possibility of extension.
Job Summary
Position | Call Center Agent |
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Number of Posts | 19 |
Maximum Age | 28 years |
Education | Graduation from a reputable University |
Experience | Minimum 1 year in a relevant field |
Location | Islamabad |
Contract Period | 3 years (extendable) with 6-month probation |
Eligibility Criteria
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Minimum 1 year of experience in a relevant field.
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Excellent speaking and listening skills with proper grammar.
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Experience in handling billing inquiries, troubleshooting, and technical support preferred.
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Strong interpersonal skills to deal with diverse customers.
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Effective conflict resolution and problem-solving skills.
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Courteous, attentive, and service-oriented approach.
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Proficiency in MS Office and CRM tools.
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Strong organizational and multitasking skills.
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Ability to work in shifts, evenings, and weekends if required.
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Team player with flexibility and patience.
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Preference for candidates fluent in regional/local languages besides Urdu and English.
General Instructions
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Selected candidates will be hired initially for a 3-year contract with a 6-month probation.
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Management reserves the right to accept or reject any application without assigning a reason.
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Only shortlisted candidates will be called for interviews.
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Any false information will result in disqualification.
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Maximum age includes five years’ relaxation.
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No TA/DA will be admissible for test or interview.
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Applicants must bring original documents at the time of interview.
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Incomplete or late applications will not be considered.
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Electronic gadgets such as mobile phones, smart watches, or tablets are not allowed during test or interview.
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Positions will be filled strictly on open merit basis.
How to Apply Nadra Jobs Online
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Visit the Nadra Careers Portal: https://careers.nadra.gov.pk/
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Complete the online application form carefully.
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Upload all required documents including educational and experience certificates.
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Ensure that information provided is accurate and up to date.
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Only shortlisted candidates will be contacted for the test or interview.
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Last date to apply: September 21, 2025
Contact Information
Designation | HR Department |
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Postal Address | State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2, Islamabad |
Phone Number | +92 51 111 786 100 |