Nadra Jobs 2025 Online Apply

NADRA Jobs 2025 a subsidiary of the National Database and Registration Authority, is inviting applications from dynamic and qualified professionals for its Call Center Agent vacancies. The organization is known for providing advanced IT-enabled services across Pakistan and is seeking skilled individuals who can deliver professional customer support and service. This opportunity is suitable for graduates with strong communication abilities, problem-solving skills, and enthusiasm to work in a challenging environment. Selected candidates will be based in Islamabad and hired initially on a contract basis with the possibility of extension.

Job Summary

Position Call Center Agent
Number of Posts 19
Maximum Age 28 years
Education Graduation from a reputable University
Experience Minimum 1 year in a relevant field
Location Islamabad
Contract Period 3 years (extendable) with 6-month probation

Eligibility Criteria

  • Minimum 1 year of experience in a relevant field.

  • Excellent speaking and listening skills with proper grammar.

  • Experience in handling billing inquiries, troubleshooting, and technical support preferred.

  • Strong interpersonal skills to deal with diverse customers.

  • Effective conflict resolution and problem-solving skills.

  • Courteous, attentive, and service-oriented approach.

  • Proficiency in MS Office and CRM tools.

  • Strong organizational and multitasking skills.

  • Ability to work in shifts, evenings, and weekends if required.

  • Team player with flexibility and patience.

  • Preference for candidates fluent in regional/local languages besides Urdu and English.

General Instructions

  • Selected candidates will be hired initially for a 3-year contract with a 6-month probation.

  • Management reserves the right to accept or reject any application without assigning a reason.

  • Only shortlisted candidates will be called for interviews.

  • Any false information will result in disqualification.

  • Maximum age includes five years’ relaxation.

  • No TA/DA will be admissible for test or interview.

  • Applicants must bring original documents at the time of interview.

  • Incomplete or late applications will not be considered.

  • Electronic gadgets such as mobile phones, smart watches, or tablets are not allowed during test or interview.

  • Positions will be filled strictly on open merit basis.

How to Apply Nadra Jobs Online

  • Visit the Nadra Careers Portal: https://careers.nadra.gov.pk/

  • Complete the online application form carefully.

  • Upload all required documents including educational and experience certificates.

  • Ensure that information provided is accurate and up to date.

  • Only shortlisted candidates will be contacted for the test or interview.

  • Last date to apply: September 21, 2025
    Contact Information

Designation HR Department
Postal Address State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2, Islamabad
Phone Number +92 51 111 786 100

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